My BoKlok home

Welcome to your new BoKlok home!

Below you will find access to a host of useful guides and information, all designed to assist you as you begin to settle in and enjoy living in your new BoKlok home.

 

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Care & Maintenance

From our ‘how to’ videos to information on how best to care for your new home over the long term, access our range of tips and advice.
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Useful Contacts

Here you will find a list of useful contacts, should you require any assistance.
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FAQs

We have compiled a selection of the most commonly asked questions, to assist as you settle into your new BoKlok home.
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Report a Fault

Should you experience any problems with your new home, we explain what is considered a defect and how to report these via the Occupant Portal.

 

Our Customer Charter

At BoKlok, we are committed to delivering a high level of service to our customers at all times. For further information, you can access a copy of our Customer Charter

Our Complaints Procedure

We hope that you will be very happy with the service you have received from our team, throughout your journey with us. If for any reason you feel you have a matter that has not been addressed, you can access our Customer complaints Procedure 

Your Managing Agent

If you have an issue concerning the maintenance of the wider development, you should contact the managing agent by e-mail

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A customer focused approach

At BoKlok we are committed to putting the customer first.
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A sustainable life at home

At BoKlok, we are committed to delivering new homes that are built in a sustainable way, thereby reducing our impact on the environment.